Case Studies

Oughtred Coffee and Tea

Coffee Roaster Drives Productivity and Insight, Prepares Strategically for the Future

Based on Vancouver Island, British Columbia, Oughtred Coffee and Tea is a coffee roaster, distributor, and equipment service provider. Relying on a basic accounting package to manage operations, the company handled many processes outside the system, resulting in islands of data, data reentry, and a lack of business insight. To streamline operations and achieve the insight needed to strategically plan production and optimize its merchandising on retailers’ shelves, the company implemented Microsoft Dynamics NAV® 2009 and drove the implementation by using the Microsoft Dynamics Sure Step methodology. After...

North Arm Transportation Ltd.

North Arm Transportation barges ahead with Microsoft Dynamics

North Arm Transportation Ltd. (North Arm) has been in operations since 1930. North Arm operates a number of tugs and barges to provide fuel, freight, charter, towing and lumber re-load services to their clients along the BC coast. Today, North Arm’s primary businesses are fuel sales and marine transportation. The business has 3 main locations - the Head Office in Vancouver offers a repair facility and moorage, Mitchell Island offers freight and re-loading and storage and Masset offers fuel storage for retail and transfer to trucks for land delivery.<...

North Shore Credit Union

Credit Union implements Microsoft Dynamics NAV to get better reporting and analytics

North Shore Credit Union (NSCU) is a strong and vibrant financial institution with $1.7 billion in assets under administration, 40,000 members and 12 branches. For over the last 70 years, NSCU has offered banking, insurance, investment and business services. They are an innovative organization that attributes their success to adapting products to the needs of their members.

North Shore Credit Union is committed to being an industry leader while contributing to the community as a socially, ethically and environmentally responsible organization. Their credo states “We must encourage and support co-operation...

Centra Windows Inc.

Window manufacturer and installer tailor fits ERP to provide competitive advantage with Microsoft Dynamics NAV

Centra Windows started with a vision in 1984 to provide excellent products and exceptional service to the home improvement and construction industry in the greater Vancouver area. After dealing with a number of window manufacturers, Centra quickly learned that the key to providing excellence was to be in control the process from beginning to end. Equipment was purchased and Centra began the process of manufacturing a premium line of vinyl windows specifically engineered for the British Columbia market.  Over time, Centra Windows expanded its Home Owner division to service...