Home / Services / Methodology & Project Management Philosophy
Save Money and Mitigate Risk
A project delivery approach informed by more than 25 years of experience.
Built on Microsoft Sure Step
We've adopted all of the best parts of Microsoft's proven Sure Step methodology, and integrated them into our own approach. This includes predefined process maps, documentation standards, and the RapidStart Services partner tool.
Iterative, Responsive, & Feedback-informed
The key difference between our approach and that of other partners who use Microsoft Sure Step is our dedication to the philosophies of agile project management. We iterate around the solution modeling phase to ensure every deployed module has been implemented in line with your expectations.
Independent Workstreams
Our years of experience utilizing Sure Step have taught us that some aspects of your implementation can't be broken up by project phases. Expect technical development, project management, knowledge transfer, and documentation to remain consistent throughout the entirety of your implementation.
Dedicated PMO
Encore has a dedicated Project Management Office (PMO) with experienced and certified members who are completely devoted to ensuring competent project management.
Solution Architecture Design & Enablement
Enhanced Change Management
Role-based Training
Instead of feature-function training, we focus on the user and a day in their life.
What people are saying...
Thank you for helping us through a very successful upgrade. I believe that the efforts that were put into the planning and testing truly paid off and made for a very smooth conversion.
—Garry Krushel,
Technology Infrastructure Supervisor
